Air Conditioning & Heating

Our specialists will be with you during shopping and after-sell. Professional advise and any technical problem will be provided. We will respond any question within 24-hour normally. Please allow longer time for weekend. Our logistic team will pack your order safely, make sure the item will be arrived perfectly. And then the parcels will be pass to courier. The total dispatched time will be around 1-2 days. We focus on product quality, rather than packaging and marketing, in order to deliver the finest quality of product at a fraction cost. We believe that you would like to pay for the item cost except unnecessary costs. Our product team will keep the products up-to-date, which can allows you to purchase the latest and valuable products from our stores. We believe our Wide Product Range will be your selection.How should I make my payment ?We accept PayPal. Your payment is protected by Buyer Protection.Items will be shipped within 1-3 working days of payment being made.No mailing payment will be accepted.How long is the delivery time ?Total delivery time is split into two parts: Processing and Shipping Processing timeIt takes normally 1-5 business days**. We will check your order, confirm your payment, verify your address and arrange your shipment during this period of time.Shipping timeIn general, the delivery time of each international courier is as below:USPS: 5-7 business days in normal.UPS: 3-5 business days in normal.Worldwide Shipment: 5-21 business days in normal.**Reminder: Our warehouse do not process orders during weekend or any public holidays. Therefore, please allow another 1-2 business days to process your weekend orders.**Do you ship to my country ?Yes, we do. Actually, we ship to any countries all over the world (As long as your country is on the earth).Do you provide tracking number ?Sure thing. We will upload the tracking number once the item is dispatched. Here is how you can locate the tracking number:Click My eBay at the top of most eBay pages. You may need to sign in.Click the Purchase History link on the left side of the page.You’ll see the tracking number under the item title.Other Shipping PolicyWe don’t responsible for any customs tax and similar fees.All shipping charges are not negotiable.Shipping and handling fee includes all packing, warehouse and distribution cost.How many months warranty do you provide ?24 months warranty is provided to our products. The length of the warranty depends on the nature of the products.What should I do if the item quality is bad / does not fit ?Normally any quality problems, please return to exchange a brand new one within 60 days or purchase. We will pay for the return postage.Kindly contact our customer support for more details.What should I do if the item is broken or dead on arrival ?For ensuring all the items are in good quality, we will test all products before the packages were sent out. If there are any problems with the item, kindly send us some images of the situation. And we are more than willing to assist you any further.What should I do if I choose to return the item for a full refund or replacement ?Please contact our customer support team before returning the defective item. Return items should include the original packaging and all accessories. Please make sure the item have NO man-made sabotage., otherwise, refund/exchange request will be rejrcted. DO REMEMBER SIGN YOUR RMA# on the front of the package., or your return won’t be accepted.We will pay for the shipping cost of resending items as well.Where can I find a RMA ?RMA is Return Merchandise Authorization. Please contact our customer support and explain them your situation. They will try to solve the problem for you and issue you a RMA for returning the item back to us.Disclaimer:Our eBay account sells new and surplus product and develops channels to purchase such product. Our eBay account is not affiliated with nor an authorized distributor or representative of any manufacturer, brand or product listed. All items sold by us are covered under our warranty and not the manufacturer warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners.